Terms & Conditions

Effective Date: January 1, 2026

Welcome to HomeSupplyUSA. These Terms & Conditions govern your access to and use of the HomeSupplyUSA website and any products, services, applications, or features offered through our website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

HomeSupplyUSA provides household products, home goods, and related products through our website and other sales channels.

For questions regarding these Terms & Conditions, please contact us:

Customer Service: customercare@homesupplyusa.com
Business Contact: roberto@homesupplyusa.com

You agree to use the HomeSupplyUSA website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Interfere with the operation or security of the website.
• Copy, reproduce, distribute, or misuse website content without permission.
• Submit false, misleading, or inaccurate information.
• Use automated systems to access or collect information from the website without authorization.

We reserve the right to restrict or terminate access to our website if we believe a user has violated these Terms & Conditions.

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate.

However, we do not guarantee that all information will always be complete, current, or error-free.

Product images may differ slightly from the actual product due to photography, screen settings, packaging changes, or manufacturer updates.

HomeSupplyUSA reserves the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

Submitting an order through our website does not automatically guarantee that the order will be accepted.

HomeSupplyUSA reserves the right to accept, reject, cancel, or limit any order for reasons including, but not limited to:

• Product availability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect customer information
• Shipping or fulfillment limitations
• Manufacturer or supplier restrictions

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

All prices displayed on the website are subject to change without notice.

Customers are responsible for providing accurate billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or otherwise suspicious.

We make reasonable efforts to process and ship orders within the timeframes stated on our website.

Delivery times may vary depending on product availability, shipping method, destination, carrier delays, weather, holidays, or circumstances outside our control.

Once an order has been transferred to the shipping carrier, delays caused by the carrier may be outside of HomeSupplyUSA's control.

Customers are responsible for providing accurate shipping information. HomeSupplyUSA is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Returns and refunds are subject to our applicable return policy.

Products may be required to meet certain conditions before a return or refund can be approved, including being unused, unopened, and in original packaging where applicable.

Certain products may be non-returnable due to their nature, condition, manufacturer restrictions, or other applicable limitations.

Customers should contact our customer service team before sending a product back.

For return or refund questions, contact:

customercare@homesupplyusa.com

If you receive a damaged, defective, or incorrect product, please contact HomeSupplyUSA as soon as possible after delivery.

We may request photographs, order information, or other documentation to investigate the issue and determine the appropriate resolution.

All content appearing on the HomeSupplyUSA website, including but not limited to:

• Logos
• Trademarks
• Product descriptions
• Graphics
• Images
• Website design
• Text
• Page layouts
• Other materials

may be owned by or licensed to HomeSupplyUSA and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or otherwise use our website content without prior written permission, except as permitted by law.

Our website may contain links to third-party websites, services, payment providers, shipping providers, or other external resources.

HomeSupplyUSA does not control and is not responsible for the content, policies, security, availability, or practices of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

When using our website, you may be required to provide certain information, such as your name, email address, billing information, shipping information, or other contact details.

You agree to provide accurate and current information.

Your use of personal information is governed by our Privacy Policy.

To the fullest extent permitted by applicable law, the HomeSupplyUSA website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will be completely free from errors.
• Product information will always be completely accurate.
• The website will be free from viruses or other harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by applicable law, HomeSupplyUSA and its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

You agree to defend, indemnify, and hold harmless HomeSupplyUSA and its owners, employees, affiliates, suppliers, and service providers from claims, damages, liabilities, losses, costs, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your unlawful use of the website.
• Your violation of another person's rights.
• Information or content you submit through the website.

HomeSupplyUSA reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective when posted on this page unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which HomeSupplyUSA operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law and the appropriate courts having jurisdiction.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms & Conditions, together with our Privacy Policy and any other policies referenced on our website, constitute the agreement between you and HomeSupplyUSA regarding your use of our website, except where additional terms expressly apply.

If you have questions regarding these Terms & Conditions, please contact us:

HomeSupplyUSA
Customer Service: customercare@homesupplyusa.com
Business Contact: roberto@homesupplyusa.com